Peers learning from peers—that was the beating heart of T-Pro’s User Forum 2025. This was more than a conference; it was a powerful platform created by T-Pro to allow our invaluable users to lead the conversation, share hands-on insights, and spark future-focused thinking.
With healthcare leaders, digital transformation experts, and clinicians engaging both in person and virtually, the event stood out as a landmark opportunity for collaboration, storytelling, and co-creation—fuelled by those who use T-Pro every day to make a difference in patient care.
Fuelled by Frontline Perspectives
The forum reflected our belief that the best ideas come from those using T-Pro every day. Rather than delivering one-way messages, this event was about listening to users, learning from their challenges, and celebrating their achievements. From clinicians to digital leads, the knowledge exchange was dynamic and full of purpose.
A heartfelt thank you to our distinguished speakers and panellists for sharing their expertise:
Panel 1: Optimising System Interoperability – The Key to Better Healthcare Workflows
Panel 2: Exploring AI-Driven Innovations in Healthcare – The Transformative Role of Speech Technology
Panel 3: The Future of Care Delivery – Integrating Virtual Consultations for Better Patient Engagement
Panel 4: Implementing Digital Transformation – Practical Strategies and Lessons Learned
Their expertise and insights fuelled meaningful discussions, reinforcing how AI-driven solutions can streamline workflows, reduce administrative burdens, and ultimately improve patient outcomes.
Key Takeaways: Insights that Matter
Our panellists and attendees explored the future of digital transformation, offering invaluable perspectives on how technology is reshaping healthcare. The biggest themes from the day included:
Watch our event highlights and hear from our users firsthand in our promo video:
A Vision for the Future: Insights from T-Pro COO Mark Gilmartin
T-Pro’s commitment to user-driven innovation was echoed by our COO, Mark Gilmartin
“This event is really important for us. It’s our first year running it, and in the future, we hope that an independent user group committee will come together to help shape our roadmap, making our products even more meaningful for clinicians across hospitals, NHS Trusts, HSE private hospital groups, and clinics. The input from frontline healthcare professionals is invaluable. As developers, we don’t always see the daily challenges clinicians face, but through these conversations, we gain incredible insights that can drive real innovation.”
He also added: “One of the most fascinating takeaways from this event, and from our global expansion is the commonality of challenges across healthcare systems worldwide. Whether in the UK, Ireland, UAE, or Australia -hospitals are facing similar issues. This reinforces the need for adaptable, scalable solutions like T-Pro.”
Mark highlighted T-Pro’s ongoing investment in clinical expertise, with the recent addition of a new CCIO, Ben Jeeves, who will lead a team focused on developing even more intuitive and meaningful solutions for clinicians.
A Powerful Community Conversation
One of the most rewarding aspects of the forum was hearing directly from our users. The discussions weren’t just about technology—they were about real-world impact.
"It’s helpful to have a wider collaboration amongst users to share experiences and future development ideas." — Becky White, Digital Technology Project Manager, Berkshire Healthcare NHS Foundation Trust
"I really enjoyed myself today and meeting the team. I love how the team all pull together and their professionalism. Thank you all so much” — Catherine Browne, Speech Recognition Project Manager, St. James’s Hospital
"Interesting to see Ambient Copilot." — Michelle Atkinson, IT Manager, Naas General Hospital
“The networking opportunities were fantastic. I’ve made valuable connections that will help drive innovation in our organisation.” — Rebecca Granger, Head of Digital Innovation at Ramsay Health Care UK
“T-Pro makes it easier to go paperless, improve workflows, and enhance collaboration across departments.” — Charlotte Fysh, IT Project Manager at Lancashire Teaching Hospitals NHS Foundation Trust
Looking Ahead: A Future Built Together
The success of our first T-Pro User Forum reinforces our commitment to continuous innovation and collaboration. This event was just the beginning—our growing community will continue to share best practices, explore new advancements, and shape the future of healthcare documentation.
Ready to be part of this journey? Connect with our team today: https://info.tpro.io/contact/book-a-demo
Or contact us at: sales@tpro.io