2 min read
2 min read
When every second counts, why are clinicians still burdened by generic tools that don’t speak their language?
In healthcare, where accuracy, security, and clinical trust are non-negotiable, generic third-party AI tools pose a critical risk. Technology that guesses, or gets it wrong, doesn’t belong at the front lines of care. At T-Pro, we believe clinical documentation should work the way clinicians do. That’s why we’ve built our own healthcare-specific, in-house AI platform, designed from the ground up to deliver real-world results, not risky experiments.
The Hidden Risks of Third-Party AI in Healthcare
Many providers rely on general-purpose, third-party AI. While easy to deploy, they come with serious trade-offs:
🔻 Limited control, dependent on external vendors
🔻 High risk of incorrect medical data and hallucinations
🔻 Exposure of patient information to third-party infrastructure
🔻 One-size-fits-all models with minimal clinical context
🔻 Infrequent updates disconnected from front-line reality
🔻 Higher operational costs tied to vendor licensing
In high-stakes environments, these aren't just inefficiencies, they can jeopardise outcomes, delay decisions, and erode clinician confidence.
T-Pro takes a different approach
Built By Us. Shaped By You.
Our end-to-end platform is powered by T-Pro’s proprietary AI models, which were developed in-house with direct input from clinicians, NHS and HSE partners, and health IT leaders across the UK, Ireland, ANZ, and beyond.
Here’s how our approach sets us apart:
1. Full Control and Flexibility
We don’t wait on third-party roadmaps. T-Pro owns every layer of our AI stack, meaning faster iterations, rapid feedback response, and continuous optimisation.
2. Clinical-Grade Accuracy
T-Pro’s proprietary ASR engine, MirAI, is purpose-built for healthcare, trained on real clinical speech and workflows to deliver high-accuracy transcripts with no hallucinations. As highlighted in this research, state-of-the-art models like Whisper don’t meet the accuracy standards required for healthcare, where precision is crucial.
3. Trusted Data Security & Compliance
Built with privacy at its core, T-Pro’s AI meets the strictest standards: GDPR, HIPAA, ISO 27001, and NHS DCB compliance. No shadow IT. No surprises.
4. Seamless Integration, Real Interoperability
T-Pro fits into your existing EHR and PAS ecosystem with minimal disruption, ensuring data flows securely and documentation stays centralised, not siloed.
5. Innovation Led by Clinicians
Every improvement is informed by real-world feedback from consultants, nurses, and secretaries using the system daily. Our updates are topical, targeted, and driven by outcomes.
“This isn’t just about improving how we document care; it’s part of our overall approach of using the right digital tools to work smarter. These innovative tools are helping us provide faster, more efficient care while upholding the highest standards of quality for our patients.” - Nikhil Premchand, CCIO, Northumbria Healthcare NHS Foundation Trust
“Our collaboration with T-Pro is more than just a technical programme - it’s an improvement journey which is focused on transforming how we deliver care. By equipping our clinicians with intuitive tools we are removing barriers to efficiency, reducing administrative burdens, and improving turnaround times for good quality documentation to be shared. This ultimately allows our teams to focus on what truly matters - providing seamless, patient-centred care with greater accuracy and speed.” - Debbie Loke, Executive Chief Digital Information Officer, University Hospitals of Derby and Burton NHS Foundation Trust
“It's improved the quality of our data collection, it's driven a lot of efficiencies within the organisation because we've reduced turnaround times for clinic letters, as an example, from as much as 27 days to 6 on average, so some are faster. So it's given quite a lot. I think our consultants are really enjoying using the platform. So yeah, digital dictation has been adopted very well across the business." - Rebecca Granger, Head of Digital Experience, Ramsay Healthcare UK
Trusted by Thousands. Proven at Scale.
With over 132,000 users across 1,000+ sites globally, we’ve seen how the right documentation tools can transform workflows, reduce burnout, and free up more time for patients.
We don’t just embed AI, we design it for the environments where it matters most.
Want to see how smarter documentation can work for your teams?
Talk to our team: https://info.tpro.io/contact/book-a-demo
Or contact us at: sales@tpro.io
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