Supporting the NHS 10-Year Plan: How we are powering the shift from admin to impact

The NHS's newly released 10-Year Plan for England sets a bold and much-needed direction for transforming the future of healthcare delivery in taking the NHS to a position of being a global leader in technology. With its sights set on cutting unnecessary administrative work, enabling single patient records, and scaling ambient voice technology, this blueprint makes one thing clear:

Technology is not just an enabler; it’s an essential component in delivering care that’s safer, smarter, and most importantly, person-centred.

At T-Pro, this has always been our purpose. We are incredibly proud to support NHS organisations across the UK with AI-powered solutions that are already delivering the kind of outcomes the 10-Year Plan envisions.

The Problem:

According to the Plan, NHS clinicians today spend as much as 14% of their time entering data manually into clinical systems. Many of these systems interrupt the care process instead of supporting it, contributing to clinician burnout, reduced continuity of care, and dissatisfaction for patients and providers alike.

People needing healthcare commonly report feeling they have not been listened to, with research by the Institute for Public Policy Research (IPPR) showing that the UK went from having the best quality of communication to among the worst, between 2010 and 2024. 

The Plan: From Tasks to Impact, with the Right AI

We’ve created a solution that fits seamlessly into clinical conversations and supports the NHS in becoming a global leader in patient-centred technology.

✔️ Cutting documentation time during appointments
✔️ Ending the need for manual letter drafting and note-taking
✔️ Enabling staff to deliver what truly matters—world-class care
✔️ Driving quality in data - making care safer and more effective

The evidence around ambient AI’s impact is growing, from reducing the time spent on documentation to enabling more patients to be seen in Emergency Departments. Delivering an evidence-based solution to help address the NHS’s challenges and support the ambitions of the NHS Long Term Plan is something we take seriously. It’s not just about deploying new technology—it’s about creating real, measurable improvements in clinical efficiency, patient outcomes, and workforce sustainability.

The Plan: From Tasks to Impact, with the Right AI

T-Pro is already helping NHS organisations realise this future. Our end-to-end documentation platform is built to integrate with existing PAS/EPR systems, support ambient scribing, and eliminate duplication, delays, and data silos.

Here’s how:

• T-Pro Copilot – Our ambient scribe listens to the consultation and generates clinical summaries in real time, saving time and preserving context.
• Integrated Workflows – Dictation, approval, and EPR syncing—all within one platform
• Compliant by Design – Fully certified with DCB0129, ISO 27001, HIPAA, GDPR
• Impact at Scale – Ramsay Healthcare UK cut clinic letter turnaround from 27 days to 6 on average with T-Pro
  
  

“This isn’t just about improving how we document care; it’s part of our overall approach of using the right digital tools to work smarter. These innovative tools are helping us provide faster, more efficient care while upholding the highest standards of quality for our patients.” - Nikhil Premchand, CCIO, Northumbria Healthcare NHS Foundation Trust

“Our collaboration with T-Pro is more than just a technical programme - it’s an improvement journey which is focused on transforming how we deliver care. By equipping our clinicians with intuitive tools we are removing barriers to efficiency, reducing administrative burdens, and improving turnaround times for good quality documentation to be shared. This ultimately allows our teams to focus on what truly matters - providing seamless, patient-centred care with greater accuracy and speed.” - Debbie Loke, Executive Chief Digital Information Officer, University Hospitals of Derby and Burton NHS Foundation Trust

“It's improved the quality of our data collection, it's driven a lot of efficiencies within the organisation because we've reduced turnaround times for clinic letters, as an example, from as much as 27 days to 6 on average, so some are faster. So it's given quite a lot. I think our consultants are really enjoying using the platform. So yeah, digital dictation has been adopted very well across the business." - Rebecca Granger, Head of Digital Experience, Ramsay Healthcare UK

A Strategic Fit for the NHS Vision

The NHS 10-Year Plan rightly says:

“We will use technologies like ambient voice technology to free staff time to care.”

At T-Pro, we’re not just aligned with this vision; we’re already enabling it across primary, secondary, and integrated care. From outpatient letters to ED documentation, we help healthcare systems move from fragmented, reactive workflows to proactive, connected documentation that improves safety, data quality, and clinician experience.

The People Behind the Platform: Collaboration in Action

At the heart of every breakthrough is a shared commitment to progress. At T-Pro’s first User Forum, we brought together NHS leaders, clinicians, and digital health innovators to exchange ideas, share results, and shape what’s next in clinical documentation.

The stories they shared, from improved patient correspondence to faster letter turnaround times and enhanced clinical workflows, are a powerful reminder that digital transformation doesn’t start with technology.

It starts with people.

Our mission remains clear: to support those delivering care by removing friction, improving systems, and creating a platform that truly works the way healthcare works.

One Platform, Many Possibilities

With plug-and-play modules, real-time integration, and scalable AI capabilities, T-Pro offers NHS Trusts a solution that grows with them, from basic digital dictation to a fully ambient, paper-light ecosystem.

Ready to take the next step?

Learn more about T-Pro Copilot: https://info.tpro.io/copilot
Book a conversation: https://info.tpro.io/contact/book-a-demo

Or contact us at: sales@tpro.io